revocation
Cancellation policy & cancellation form
- Cancellation policy
Introduction
Consumers have a right of withdrawal, which is regulated as follows. Consumers are natural persons who enter into a legal transaction for purposes that are predominantly not related to their commercial or independent professional activity.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period shall be fourteen days from the day on which you or a person other than the carrier designated by you takes receipt of the last goods.
To exercise your right of withdrawal, you must inform us (DiaCore-Management GmbH, Industrie Str. 12-14, 76767 Hagenbach, Germany, Tel.: +49 7273 7721616, Email: info@nicy-diamonds.com ) of your decision to withdraw from the contract by means of a clear statement (e.g. a written letter or email). You can use the attached sample withdrawal form for this purpose, but you are not obliged to do so.
To meet the cancellation deadline, it is sufficient for you to send your notification of cancellation before the cancellation period has expired.
Consequences of revocation
In the event of cancellation, we will refund all payments that we have received from you, including delivery costs (except for additional costs that arise if you choose a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received your notification of cancellation. For the refund, we will use the same means of payment that you used for the original transaction, unless something else was agreed. Under no circumstances will you be charged any fees for the refund. We may refuse to refund until we have received the goods back or you have provided evidence that you have returned the goods, whichever is earlier. You are obliged to return or hand over the goods to us promptly and in any event no later than fourteen days from your notification of the cancellation of this contract. This deadline is met if you send the goods before the expiry of fourteen days.
You will bear the direct cost of returning the goods. You are only liable for any loss of value of the goods resulting from handling other than what is necessary to check their quality, properties and functioning.
Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to contracts for the delivery of goods which are not prefabricated and whose production requires individual selection or specification by the consumer or which are clearly tailored to the personal needs of the consumer.
Furthermore, the right of withdrawal does not apply to contracts for the delivery of goods whose price depends on fluctuations in the financial market over which the entrepreneur has no influence and which may occur within the withdrawal period.
The right of withdrawal is also excluded for consumers who do not reside in a member state of the European Union at the time the contract is concluded and whose sole place of residence and delivery address are outside the European Union.
- Cancellation form
If you wish to withdraw from the contract, please fill out this form and send it back.
To:
DiaCore-Management GmbH
Industrie Str. 12-14
76767 Hagenbach
Germany
Email: info@nicy-diamonds.com
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
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Ordered on (*) ____________
Received on (*) __________________
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Name of the consumer(s)
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address of the consumer(s)
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Signature of the consumer(s) (only if notification is on paper)
_________________________
Date
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(*) Please delete if not applicable.